Customer Service Advisor

• Bristol - South West
• £14,560 per annum
• Westbury Prints Ltd

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

If you have a passion for helping people, love feeling a sense of reward and are looking to continually develop yourself, this is the role for you!

Working in a small, friendly team, you will learn:

• Serving customers in their busy printing shop and helping with enquiries such as photocopying, supplying ink cartridges and completing printing order forms
• Working with the team to provide outstanding customer service
• Working with computers using design packages such as Illustrator (training will be provided)
• Training and training location to be confirmed
• Stock management and stock ordering
• Repairing customers printers (training will be provided)
• Using various digital printers & finishing equipment ie. guillotine, creasing machine etc.
• Using the till system

Person specification:

• Enthusiastic, committed and confident
• Highly motivated with an eye for detail
• An excellent communicator with the ability to maintain positive relationships
• Be able to work under pressure and to be able to multitask